Arch Genie L.L.C.
P.O. Box 383
Riverton, Utah 84065
PHONE AND EMAIL:
Monday - Friday
9:00am - 5:00pm (Mountain Time)
Saturdays, Sundays, ALL US Federal Holidays, and Utah State Holidays.
Our current response time to customer emails and/or calls is generally within 24 - 48 HOURS.
If you are contacting us regarding a RECENT ORDER, please provide us with the information below:
1) Full Name on Order
2) Email Address on Order
3) Telephone Number on Order
4) Shipping Address on Order
5) Date of Order
6) Order ID Number
7) Products and Styles on Order
Without all of this information, we won't be able to help you with your questions and/or concerns.
If you are contacting us regarding ANYTHING OTHER THAN A RECENT ORDER...please visit our Frequently Asked Questions page before contacting us! We have found, from past experience, that the answers to most customer questions can be found on our website. Particularly on our FAQ page.
We value the business of all of our customers! However, we are a small business with limited customer service resources. Accordingly, if the answer to your question is readily available on our website then you MAY or MAY NOT receive a reply...depending on our current work load.
THANK YOU AND HAVE A NICE DAY!